Credit and Collections Specialist

4 weeks ago


Mississauga, Ontario, Canada CB Canada Full time
About the Role

Mother Parkers Tea & Coffee is seeking a skilled Credit and Collections Analyst to join our team. As a key member of our finance department, you will play a critical role in investigating, verifying, and resolving operational deductions, and collaborating internally to maintain our exceptional financial health.

This is a hybrid opportunity, working a portion of the time in our brand new, beautiful, high-tech office space in Mississauga. You will be part of a collaborative team where every morning starts with a 'stand up'; where the group comes together on our remote platform to check-in, set objectives for the day, and address any concerns.

Key Responsibilities
  • Investigate and resolve operational deductions, working closely with vendors and customers to resolve short or incomplete payments.
  • Manage customer unauthorized deduction collections, and conduct investigations to identify and resolve issues.
  • Collaborate internally to prioritize other collection activities and maintain DSO and DTP.
  • Complete monthly reconciliation of accounts, clearing of credits, and investigation of unapplied cash.
  • Manage daily bank deposit cash applications and balancing, including accurate coding of operational and trade deductions, providing all required deduction backup.
Requirements
  • 3+ years of experience in a credit and collections role with a CPG or Food & Beverage background.
  • Proven financial investigation skills with an ability to analyze, interpret, forecast, and present findings and reports.
  • Highly proficient with Excel and AX systems.
  • Process-driven and have outstanding attention to detail and organizational skills.
  • Flexible and effective communication skills and can build positive working relationships across teams, agencies, and customers.
What We Offer
  • A competitive Total Rewards package, including health benefits from Day 1, employer matched retirement savings plans, and optional Health or Wellness Spending Account.
  • A Tuition Assistance Program for learning outside our environment.
  • An employee discount on our tea and coffee products.


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