Administrative Coordinator
4 weeks ago
We are seeking an experienced Administrative Coordinator to join our team at Randstad Canada. As an Administrative Coordinator, you will be responsible for coordinating logistics department activities, providing customer service and sales support, and maintaining long-term professional relationships with internal and external customers.
Key Responsibilities
- Prepare customer quotes
- Handle incoming calls
- Prepare project quotes and proposals, using various sales software tools including the CRM
- Respond to sales calls, faxes, and e-mails in a responsive manner
- Monitor customer service expectations and when there is an issue support the process for resolution
- Manage customer specific inventory needs
- Provide technical assistance to customers
- Process sales orders
- Enter return orders, credits, and debits when required
- Review product inventory and report concerns to purchasing/ management
Requirements
- Ability to work with high volume
- Advanced Excel skills (Pivot tables, V-Look up)
- Responsible, organized and fast paced
- Bilingual (French and English)
- High school diploma or equivalent
- At least 2 years of previous customer service experience
- Solid math and computer skills beyond the basic level
- Strong attention to detail
- Excellent communication and customer service skills; ability to resolve problems successfully; willingness to "go the extra mile" for the customer
- Self-starting, dependable, accepts ownership, drives own goals/performance
- Knowledge of SAP (an asset)
Why Randstad?
We are committed to fostering a workforce reflective of all peoples of Canada. We are dedicated to creating and maintaining an inclusive and accessible workplace for all our candidates and employees. If you are interested in this position, please send your CV to our team at Randstad Canada.
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