Department Lead
4 days ago
As a Department Lead at Germantown Stein's Garden & Home, you will play a pivotal role in driving the success of our team. Located in the heart of Wisconsin, we are dedicated to providing an exceptional customer experience.
Salary: $55,000 - $65,000 per year, depending on experience
Job DescriptionWe are seeking a skilled and passionate leader to join our team as a Department Lead. The successful candidate will be responsible for assisting and partnering with the management team to drive business results and deliver exceptional customer experiences.
Key Responsibilities:
- Develop and implement strategies to enhance customer engagement and satisfaction
- Train and coach associates to ensure they have the skills and product knowledge to provide a consistent, exceptional customer experience
- Adapt management style and approach to achieve desired results
- Foster a respectful work environment for all associates
- Efficiently manage staff to maintain exceptional customer experience
- Ensure compliance with all policies and procedures, including a clean and safe work environment
- Ensure accurate product inventory and timely receipt of goods
- Ability to use and understand POS system and computer systems
To succeed in this role, you will need:
Education: High school diploma or equivalent required
Experience: 2+ years of retail leadership experience
Skills:
- Exceptional leadership qualities
- Excellent communication and interpersonal skills
- Ability to train and develop sales associates
- Possess time-management skills and multi-tasking abilities
- Great organizational and problem-solving skills
Germantown Stein's Garden & Home is a dynamic and growing company dedicated to providing an exceptional customer experience. We are committed to fostering a positive and inclusive work environment that values diversity and promotes growth and development.
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