Department Lead

4 days ago


Québec, Quebec, Canada Germantown Stein's Garden & Home, W184 N9676 Appleton Ave, Germantown, Wisconsin, United States of A Full time
About the Job

As a Department Lead at Germantown Stein's Garden & Home, you will play a pivotal role in driving the success of our team. Located in the heart of Wisconsin, we are dedicated to providing an exceptional customer experience.

Salary: $55,000 - $65,000 per year, depending on experience

Job Description

We are seeking a skilled and passionate leader to join our team as a Department Lead. The successful candidate will be responsible for assisting and partnering with the management team to drive business results and deliver exceptional customer experiences.

Key Responsibilities:

  • Develop and implement strategies to enhance customer engagement and satisfaction
  • Train and coach associates to ensure they have the skills and product knowledge to provide a consistent, exceptional customer experience
  • Adapt management style and approach to achieve desired results
  • Foster a respectful work environment for all associates
  • Efficiently manage staff to maintain exceptional customer experience
  • Ensure compliance with all policies and procedures, including a clean and safe work environment
  • Ensure accurate product inventory and timely receipt of goods
  • Ability to use and understand POS system and computer systems
Requirements

To succeed in this role, you will need:

Education: High school diploma or equivalent required

Experience: 2+ years of retail leadership experience

Skills:

  • Exceptional leadership qualities
  • Excellent communication and interpersonal skills
  • Ability to train and develop sales associates
  • Possess time-management skills and multi-tasking abilities
  • Great organizational and problem-solving skills
About Us

Germantown Stein's Garden & Home is a dynamic and growing company dedicated to providing an exceptional customer experience. We are committed to fostering a positive and inclusive work environment that values diversity and promotes growth and development.



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