Customer Experience Specialist

4 weeks ago


Toronto, Ontario, Canada Rogers Communications Full time

About the Role

We are seeking an outgoing and approachable individual who understands how our products and services fit into everyday life. As a Sales Associate, you will deliver a seamless experience, value expertise, dedication, and commitment to doing what's right for our customers' needs, every time.

Key Responsibilities

  • Enhance the retail experience in our stores by providing best-in-class service and value-added solutions to our customers.
  • Promote Rogers & Fido brands, including Rogers Mastercard.
  • Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging.

What We Offer

  • Competitive compensation plus commissions.
  • One of the best flex health benefits, RRSP, TFSA, and Pension plans in Canada.
  • Mental Health and Support benefits - 100% coverage.
  • Employee and Family Assistance Program benefits.
  • Employee discounts that can offer up to 50% off our Rogers & Fido products and services.

About Us

We are Rogers Communications, a company that believes in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. We are passionate about technology and connecting with people.



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