Customer Experience Specialist

6 days ago


Toronto, Ontario, Canada Torrid Full time
Job Summary

We are seeking a Customer Experience Specialist to join our team at Torrid. As a key member of our sales floor, you will provide an exceptional shopping experience for every customer, ensuring they feel comfortable, cared for, and confident in their purchasing decisions.

About the Role

The ideal candidate will possess excellent communication skills, be fashion-forward, and have a passion for delivering outstanding customer service. You will work collaboratively with our sales team to create a welcoming and inclusive store environment that inspires customers to shop.

Responsibilities
  • Provide personalized shopping experiences that encourage positive customer connections and loyalty
  • Perform register functions while utilizing your knowledge of sales, promotions, and products to drive add-on sales
  • Work a flexible schedule, including holidays, nights, and weekends, to meet business needs
  • Cover the sales floor and ensure visual standards are met
  • Assist in maintaining a clean, consistent, and inviting store environment that inspires customers to shop
Requirements
  • Previous sales or customer service experience is a plus
  • Able to multitask in a fast-paced environment while maintaining a commitment to creating an amazing customer experience
  • Fashion-focused with knowledge of current trends
What We Offer

We offer a comprehensive benefits package, which may include:

  • Flexible schedules
  • Associate discount (50%)
  • Additional monthly discount coupon
  • Mental health resources
  • Employee stock purchase program (ESPP)
Compensation

The estimated salary for this role is $45,000 - $60,000 per year, depending on location and experience.



  • Toronto, Ontario, Canada Holt Renfrew Full time

    Holt Renfrew is a leading luxury retailer offering an inspiring, fashion-driven environment with opportunities to learn and grow.Our Sales Associate role comes with a competitive total compensation package, including a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.Job...


  • Toronto, Ontario, Canada CB Canada Full time

    Job Summary:We are seeking a highly skilled Customer Experience Specialist to join our team at CB Canada. The ideal candidate will have a strong background in customer service and a passion for delivering exceptional experiences.Key Responsibilities:- Analyze customer feedback and satisfaction to identify areas for improvement- Collaborate with internal...


  • Toronto, Ontario, Canada OMERS Full time

    We're seeking a highly skilled Customer Experience Specialist to join our Member Experience Team at OMERS. As a key member of our team, you'll be responsible for providing exceptional service to our members, employers, and pensioners.With a strong focus on technical expertise and customer satisfaction, this role requires excellent communication and...


  • Toronto, Ontario, Canada Scotiabank Full time

    About the RoleAs a key member of our Canadian Banking Branch network, this Customer Experience Specialist role is designed to provide exceptional service throughout the customer's journey.The ideal candidate will be people-centric and able to connect with customers in a relatable way. Key responsibilities include:Taking a proactive approach to discovering...


  • Toronto, Ontario, Canada CNTower Full time

    Job SummaryWe are seeking an Ambitious Customer Experience Specialist to join our team at the CN Tower in Toronto, ON. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.


  • Toronto, Ontario, Canada AutoTrader Full time

    We are seeking a highly skilled Customer Onboarding Experience Specialist to join our team at AutoTrader. This is an exciting opportunity for a customer-focused professional to take ownership of the onboarding process, ensuring a seamless experience for our clients.Job Summary:The ideal candidate will have a minimum of 2-3 years of customer support...


  • Toronto, Ontario, Canada saint-gobain Full time

    OverviewWe are seeking a highly skilled Customer Service Experience Specialist to join our Ottawa branch. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and ensuring the success of our business.Job DescriptionThis is an exciting opportunity for a professional with excellent communication skills and a...


  • Toronto, Ontario, Canada Northbridge Financial Corporation Full time

    Customer Experience System SpecialistThe Senior Customer Experience System Specialist is responsible for delivering exceptional customer experiences through effective system execution. This role involves testing, user training, and providing expert support post-implementation.This position holds the highest authority for business systems and is accountable...


  • Toronto, Ontario, Canada Snapcommerce Full time

    About the RoleWe are seeking a highly motivated Customer Experience Enhancement Specialist to join our growing Operations team. The selected individual will play a pivotal role in enhancing customer satisfaction by improving processes, resolving escalated customer issues, leveraging advanced technology tools, and conducting comprehensive analyses to assess...


  • Toronto, Ontario, Canada ServiceTitan Full time

    About ServiceTitan: We're reshaping the experience for both businesses and consumers in the trillion-dollar home services industry.We use the term 'Customer Solutions' because we believe 'support' and 'service' are only a piece of what our customers really want: Solutions to their home service needs.We're looking to hire Customer Solutions Specialists who...


  • Toronto, Ontario, Canada AppleOne Full time

    Job SummaryWe are seeking a skilled Multilingual Customer Experience Specialist to join our team at AppleOne. This hybrid position offers a unique blend of customer service and support, with opportunities for growth and development.About the RoleThis is a full-time opportunity that requires strong communication and problem-solving skills, as well as fluency...


  • Toronto, Ontario, Canada Zedd Customer Solutions Full time

    About the RoleLocated in the Scarborough area, this position involves making and/or receiving telephone calls on behalf of our clients. As a bilingual representative for Zedd Customer Solutions, you will perform according to established quality assurance standards and within guidelines set forth by the company and the client.Key ResponsibilitiesContact new...


  • Toronto, Ontario, Canada Jukebox Full time

    We are looking for an experienced Senior Customer Experience Specialist to join our team in Toronto's Liberty Village. This role requires a skilled communicator and problem solver with vast knowledge of the print industry.About JukeboxJukebox is a global online printing company that serves customers who value high-quality printing and exceptional customer...


  • Toronto, Ontario, Canada Nothing Bundt Cakes Full time

    Be the Heart of Our BakeryAt Nothing Bundt Cakes, we're looking for a talented Celebration Specialist to join our team. As a key member of our bakery team, you'll play a vital role in creating unforgettable experiences for our guests. Your passion for delivering exceptional customer service will shine through in every interaction, making our guests feel...


  • Toronto, Ontario, Canada beBee Professionals Full time

    beBee Professionals is looking for a Business Development Specialist - Customer Experience to help us deliver exceptional customer experiences. The successful candidate will have a Bachelor's degree in Business Administration or a related field, as well as a minimum of two years of customer service experience. They will be responsible for responding to...


  • Toronto, Ontario, Canada Zedd Customer Solutions Full time

    About Zedd Customer SolutionsWe are a leading customer solutions provider seeking a highly skilled and motivated Bilingual Inbound Sales Representative to join our team in the Scarborough area.Job SummaryThis is a full-time opportunity for an individual who possesses excellent communication skills, a strong work ethic, and a passion for sales and customer...


  • Toronto, Ontario, Canada Scotiabank Full time

    **About the Role**We are seeking a highly skilled Global Customer Experience Specialist to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and providing expert advice on our products and services.**Key Responsibilities**Provide personalized support to customers through inbound phone...

  • QA Specialist

    1 month ago


    Toronto, Ontario, Canada Scotiabank Full time

    Job Title: QA Portfolio SpecialistAre you a quality assurance professional looking for a challenging role that combines customer focus with technical expertise? We are seeking a skilled QA Portfolio Specialist to join our team at Scotiabank.Key Responsibilities:Champion a customer-focused culture to deepen client relationships and leverage broader Bank...


  • Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Experience Specialist to join our team at The Toronto-Dominion Bank (Canada). As a Customer Experience Specialist, you will play a key role in developing and implementing strategies to enhance the financial health and security of Black customers.Key ResponsibilitiesSupport the...


  • Toronto, Ontario, Canada AppleOne Full time

    About the RoleWe are seeking a highly skilled Multilingual Customer Experience Specialist to join our team at AppleOne. This is an exciting opportunity for someone who is fluent in French and English, has excellent communication skills, and is able to provide positive solutions to clients.Job OverviewThe successful candidate will be responsible for providing...