Ticket Centre Representative

4 weeks ago

Vancouver, British Columbia, Canada Vancouver Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Ticket Centre Representative. As a key member of our Ticket Centre team, you will be responsible for providing exceptional customer service to our fans, both in person and over the phone.

Key Responsibilities

  • Provide sales and service functions at the Ticket Centre and ticket windows to external and internal clients
  • Receive and distribute tickets under 'will call', premium tickets, and special programs
  • Answer general ticketing and building inquiries at window, over telephone, and email
  • Solve ticketing issues that arise from external customers or from internal bookings in a timely manner
  • Document customer ticket issues, concerns or feedback for review and/or follow-up by management or MXS team
  • Maintain and conduct final balance of cash float
  • Perform and communicate service policies and procedures to Season Ticket Members
  • Promote, renew, and sell ticket products and services, whenever possible

Requirements

  • Minimum 2 years' customer service, sales and/or promotions experience
  • Ability to work evenings, weekends, and holidays, as required
  • Commitment to service excellence and proven team player
  • Excellent verbal communication skills, with a friendly and professional manner
  • Effective time-management skills and ability to multi-task in a dynamic, fast-paced environment
  • Excellent computer knowledge in standard office applications and database systems
  • Superior attention to detail and strong organizational and problem solving skills
  • Strong understanding of and commitment to uphold our company values of discipline, respect, excellent, attitude, and mindset (DREAM)
  • Non-Canadian residents must hold a valid work permit expiring no earlier than October 2025
  • Experience with Ticketmaster systems is an asset

About Us

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment.

  • Ticket Centre Representative

    2 weeks ago

    Vancouver, British Columbia, Canada Vancouver Full time

    Job SummaryThe Ticket Centre Representative will serve as the primary point of contact for fans at the Ticket Centre, providing exceptional customer service and support for ticketing inquiries. This role is responsible for performing sales and service functions, receiving and distributing tickets, and resolving customer issues in a timely manner.Key...

  • Ticket Centre Representative

    3 weeks ago

    Vancouver, British Columbia, Canada Vancouver Full time

    ROLE SUMMARYTicket Centre Representatives play a vital role as the first point of contact with our fans at the Ticket Centre, whether that be in person, over the phone or via email. They perform sales and service functions at the Ticket Centre and assist our fans with ticketing inquiries. This is a part-time, hourly, events-based position.A typical shift...

  • Ticket Centre Representative

    2 months ago

    Vancouver, British Columbia, Canada Vancouver Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Ticket Centre Representative. In this role, you will be the first point of contact for our fans at the Ticket Centre, providing exceptional service and support with ticketing inquiries.Key ResponsibilitiesProvide sales and service functions at the Ticket Centre...

  • Ticket Centre Representative

    2 months ago

    Vancouver, British Columbia, Canada Vancouver Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Ticket Centre Representative. In this role, you will be the first point of contact for our fans at the Ticket Centre, providing exceptional service and support with ticketing inquiries.Key ResponsibilitiesProvide sales and service functions at the Ticket Centre...

  • Ticket Centre Representative

    1 month ago

    Vancouver, British Columbia, Canada Vancouver Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Ticket Centre Representative. In this role, you will be the first point of contact for our fans at the Ticket Centre, providing exceptional customer service and support.Key ResponsibilitiesProvide sales and service functions at the Ticket Centre and ticket...

  • Ticket Centre Representative

    1 month ago

    Vancouver, British Columbia, Canada Vancouver Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Ticket Centre Representative. In this role, you will be the first point of contact for our fans at the Ticket Centre, providing exceptional customer service and support.Key ResponsibilitiesProvide sales and service functions at the Ticket Centre and ticket...

  • Ticket Centre Representative

    2 weeks ago

    Vancouver, British Columbia, Canada Vancouver Full time

    Job SummaryThe Ticket Centre Representative plays a vital role in providing exceptional customer service to our fans at the Ticket Centre. This part-time, hourly position involves performing sales and service functions, answering ticketing inquiries, and resolving issues in a timely manner.Key ResponsibilitiesPerform sales and service functions at the Ticket...

  • Assistant Manager, Ticketing Operations

    1 month ago

    Vancouver, British Columbia, Canada Pacific National Exhibition Full time

    Job Title: Assistant Manager, TicketingJob Summary:The Pacific National Exhibition is seeking an experienced Assistant Manager, Ticketing to join our Sales, Marketing & Business Development Department. As a key member of our team, you will play a critical role in ticketing operations, including event builds and box office management.Key...

  • Assistant Manager, Ticketing Operations

    1 month ago

    Vancouver, British Columbia, Canada Pacific National Exhibition Full time

    Job Title: Assistant Manager, TicketingJob Summary:The Pacific National Exhibition is seeking an experienced Assistant Manager, Ticketing to join our Sales, Marketing & Business Development Department. As a key member of our team, you will play a critical role in ticketing operations, including event builds and box office management.Key...

  • Assistant Manager, Ticketing Operations

    2 weeks ago

    Vancouver, British Columbia, Canada Pacific National Exhibition Full time

    Job DescriptionFull-Time; PermanentJob SummaryThe Pacific National Exhibition is seeking a highly skilled and experienced Assistant Manager, Ticketing to join our Sales, Marketing & Business Development Department. This role will play a key part in ticketing operations, including event builds and box office management.Key ResponsibilitiesDevelop and maintain...

  • Assistant Manager, Ticketing Operations

    3 weeks ago

    Vancouver, British Columbia, Canada Pacific National Exhibition Full time

    Job Title: Assistant Manager, Ticketing OperationsJob Summary:The Pacific National Exhibition is seeking an experienced Assistant Manager, Ticketing Operations to join our team. As a key member of our Sales, Marketing & Business Development Department, you will play a crucial role in ticketing operations, including event builds and box office management.Key...

  • Assistant Manager, Ticketing Operations

    1 month ago

    Vancouver, British Columbia, Canada Pacific National Exhibition Full time

    Job Title: Assistant Manager, TicketingJob Summary:The Pacific National Exhibition is seeking an experienced Assistant Manager, Ticketing to join our Sales, Marketing & Business Development Department. As a key member of our team, you will play a critical role in ticketing operations, including event builds and box office management.Key...

  • Assistant Manager, Ticketing Operations

    1 month ago

    Vancouver, British Columbia, Canada Pacific National Exhibition Full time

    Job Title: Assistant Manager, TicketingJob Summary:The Pacific National Exhibition is seeking an experienced Assistant Manager, Ticketing to join our Sales, Marketing & Business Development Department. As a key member of our team, you will play a critical role in ticketing operations, including event builds and box office management.Key...

  • Hospital Contact Centre Representative

    3 weeks ago

    Vancouver, British Columbia, Canada PHSA Full time

    Hospital Contact Centre RepresentativeWe are seeking a skilled and compassionate Hospital Contact Centre Representative to join our team at PHSA. As a key member of our 24/7 operations, you will be responsible for answering multi-line computerized phone systems, responding to emergency calls, and providing information to patients and families.Key...

  • Automotive Service Engineer

    1 week ago

    Vancouver, British Columbia, Canada Porsche Centre Vancouver Full time

    Service Technician Job DescriptionAbout the Role:Porsche Centre Vancouver is seeking a skilled Service Technician to join our team.Key Responsibilities:Punch in on the time ticket at the start of each day, punches out at lunch and end of day.Punch time ticket at the start and finish of each job.Road test all vehicles before and after servicing.Advise advisor...

  • Hospital Contact Centre Representative

    2 weeks ago

    Vancouver, British Columbia, Canada PHSA Full time

    Hospital Contact Centre RepresentativeWe are seeking a skilled and dedicated individual to support our 24/7 operations as a Hospital Contact Centre Representative. This role involves answering a multi-line computerized phone system, responding to emergency calls, and providing information to patients and staff in a prompt and courteous manner.Key...

  • Automotive Service Technician

    2 weeks ago

    Vancouver, British Columbia, Canada Porsche Centre Vancouver Full time

    Service Technician Role at Porsche Centre VancouverPorsche Centre Vancouver is currently seeking a skilled Service Technician to join their team. As a Service Technician, you will be responsible for repairing vehicles according to information provided on the repair orders and adhering to proper shop policy and warranty policy.Duties and...

  • Automotive Service Technician

    3 weeks ago

    Vancouver, British Columbia, Canada Porsche Centre Vancouver Full time

    Unlock Your Potential as a Service TechnicianPorsche Centre Vancouver is seeking a skilled and motivated Service Technician to join our team. As a key member of our service department, you will be responsible for ensuring the highest level of customer satisfaction by delivering exceptional service and repairs.Key Responsibilities:Punch in and out accurately...

  • Automotive Service Technician

    3 weeks ago

    Vancouver, British Columbia, Canada Porsche Centre Vancouver Full time

    Unlock Your Potential as a Service Technician at Porsche Centre VancouverWe are seeking a highly skilled and motivated Service Technician to join our team at Porsche Centre Vancouver. As a Service Technician, you will be responsible for repairing vehicles to the highest standards, ensuring excellent customer relations, and maintaining a clean and efficient...

  • Automotive Service Technician

    3 weeks ago

    Vancouver, British Columbia, Canada Porsche Centre Vancouver Full time

    Unlock Your Potential as a Service Technician at Porsche Centre VancouverWe are seeking a highly skilled and motivated Service Technician to join our team at Porsche Centre Vancouver. As a Service Technician, you will be responsible for repairing vehicles to the highest standards, ensuring excellent customer relations, and maintaining a clean and efficient...