Ticket Centre Representative
4 weeks ago
Job Summary
The Ticket Centre Representative plays a vital role in providing exceptional customer service to our fans at the Ticket Centre. This part-time, hourly position involves performing sales and service functions, answering ticketing inquiries, and resolving issues in a timely manner.
Key Responsibilities
- Perform sales and service functions at the Ticket Centre and ticket windows
- Receive and distribute tickets under 'will call', premium tickets, and special programs
- Answer general ticketing and building inquiries
- Solve ticketing issues and document customer feedback
- Maintain and conduct final balance of cash float
- Communicate service policies and procedures to Season Ticket Members
- Promote, renew, and sell ticket products and services
Requirements
- Minimum 2 years' customer service, sales, and/or promotions experience
- Ability to work evenings, weekends, and holidays
- Commitment to service excellence and team player
- Excellent verbal communication skills and computer knowledge
- Attention to detail and strong organizational skills
About Us
Vancouver is a diverse city, and Canucks Sports & Entertainment strives to create a workforce that reflects our community. We value unique perspectives and ideas that support a diverse, inclusive, and respectful work environment.
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