Help Desk Specialist
4 weeks ago
We are seeking a skilled Deskside Support Technician to join our team at Voyager Systems Corp.
Job SummaryThe successful candidate will provide technical support to our clients, troubleshooting and resolving issues with computer systems and software. This is a challenging and rewarding role that requires strong problem-solving skills, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities- Respond to user inquiries and resolve technical issues in a timely and professional manner.
- Consult technical manuals and other resources to research and implement solutions to complex problems.
- Provide training and guidance to users on the use of computer systems and software.
- Collaborate with other technical support staff to resolve complex issues and improve overall system performance.
- Participate in the development and implementation of new technical procedures and processes.
- Post-secondary education in a related field, such as computer science or information technology.
- 1-2 years of experience in a technical support role.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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Help Desk Specialist
4 weeks ago
Edmonton, Alberta, Canada Voyager Systems Corp. Full timeJob Title: Help Desk SpecialistVoyager Systems Corp. is seeking a skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our customers, resolving issues, and ensuring a positive user experience.Key Responsibilities:Respond to customer inquiries and resolve technical issues in a...
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Help Desk Specialist
4 weeks ago
Edmonton, Alberta, Canada Voyager Systems Corp. Full timeJob Title: Help Desk SpecialistVoyager Systems Corp. is seeking a skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our customers, resolving issues, and ensuring a positive user experience.Key Responsibilities:Respond to customer inquiries and resolve technical issues in a...
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Edmonton, Alberta, Canada Voyager Systems Corp. Full timeJob Title: Help Desk SpecialistVoyager Systems Corp. is seeking a highly organized and team-oriented Help Desk Specialist to join our team.Job Summary:We are looking for a skilled and detail-oriented individual to provide technical support to our clients. The successful candidate will be responsible for troubleshooting and resolving technical issues,...
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