Safety Operations Coordinator
1 day ago
**About Blackline Safety**
At Blackline Safety, we prioritize the safety of our customers' personnel. As a world leader in the development and manufacturing of wirelessly connected safety products, we offer a comprehensive portfolio designed to save lives.
**Job Summary**
We are seeking an experienced Safety Operations Coordinator to join our team in Calgary, Alberta. This full-time position is responsible for monitoring the safety of our customers' personnel, managing emergency alerts, and providing basic troubleshooting and technical support.
About the Role
This role requires strong communication skills, attention to detail, and the ability to work efficiently under pressure. The ideal candidate will have at least five years of customer service experience, with previous experience in a customer service or dispatch role preferred.
Responsibilities
- Monitor the safety of our customers' personnel
- Manage emergency alerts and follow escalation protocols professionally, with efficiency
- Respond to emergency situations with calm and confidence
- Provide basic troubleshooting and technical support when an alert is triggered
- Monitor weather and road conditions where customers are working alone to keep them informed of potential issues
- Provide excellent customer service
- Maintain records and prepare reports
What We Offer
In this role, you will be part of a dynamic team that is dedicated to making sure every worker returns home safely. Our company culture values diversity, equality, and inclusion, and we encourage applications from all qualified individuals. We also offer competitive compensation and benefits, including an estimated salary of $60,000 - $80,000 per year, based on location and experience.
How to Apply
If you are a motivated and detail-oriented individual who is passionate about safety, please submit your application. We look forward to hearing from you
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