Safety Operations Coordinator

1 month ago


Calgary, Alberta, Canada Blackline Safety Full time
About the Role

We are seeking a highly skilled and dedicated Alert Management Specialist to join our team at Blackline Safety. As a key member of our Safety Operations Center, you will play a critical role in ensuring the safety of our customers' personnel.

Key Responsibilities
  • Monitor the safety of our customers' personnel and manage emergency alerts in a professional and efficient manner.
  • Respond to emergency situations with calm and confidence, providing basic troubleshooting and technical support when necessary.
  • Monitor weather and road conditions to keep customers informed of potential issues.
  • Provide excellent customer service and maintain accurate records and reports.
Requirements
  • Fluent written and spoken English is required.
  • Previous experience in a customer service or dispatch role is essential.
  • Valid First Aid and CPR certification is required.
  • Minimum five years of customer service experience.
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for safety, we encourage you to apply for this exciting opportunity.



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