Customer Solutions Representative

2 weeks ago


Toronto, Ontario, Canada ServiceTitan Full time
Transform Customer Experiences with ServiceTitan

ServiceTitan is a home services platform harnessing technology to deliver exceptional next-generation solutions. We are seeking highly skilled Customer Solutions Specialists to provide world-class customer experiences via live chat, phone, and email.

Key Responsibilities:
  • Finding solutions for customer issues and concerns.
  • Booking services to meet customer needs.
  • Meeting sales targets while delivering excellent customer service.
  • Training new team members on best practices.

Requirements:
  • A strong working relationship with the Live Services team.
  • Proven customer support experience.
  • Excellent contact handling skills and conflict resolution abilities.

Benefits:
  • Flexible time off arrangements.
  • Recognition and rewards for outstanding performance.
  • Comprehensive benefits package including health insurance and retirement plans.
  • A competitive salary range of $37,000 - $46,000 CAD per year.


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