Customer Service Representative
2 days ago
About First Nations Bank of Canada
First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. With over 87% Indigenous ownership and control, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people.
About the Role
As a Customer Service Representative, you will be responsible for assisting customers with various financial activities, such as making deposits, withdrawals, bill payments, and cashing cheques. You will work closely with customers to understand their financial needs and provide them with the best solutions through FNBC's products and services.
Key Responsibilities
- Provide exceptional customer service and support
- Assist customers with financial transactions and activities
- Identify customer financial needs and provide solutions
- Work efficiently and effectively in a fast-paced environment
- Collaborate with colleagues to achieve team goals
Requirements
- Highly motivated and passionate about customer service
- Strong organizational and communication skills
- Ability to work in a team environment
- Experience with financial institution software systems preferred
- Cash handling and customer service experience preferred
Location
This permanent full-time opportunity is based out of our Iqaluit, Nunavut branch.
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