Bilingual Telesales Representative

2 weeks ago

Dieppe, Canada Canon Canada Full time

Job Summary: We are seeking a highly motivated and results-driven Bilingual Telesales Representative to join our team at Canon Canada. As a key member of our sales team, you will be responsible for developing and qualifying leads, booking appointments, and nurturing sales opportunities.

Key Responsibilities:

  • Prospect new sales opportunities via phone and email, and develop rapport with new clients.
  • Proactively contact all prospects and identify qualified leads.
  • Acquire client prospecting information, lead nurturing, and customer information regarding expired equipment and buy-out requests.
  • Screen inbound leads using Marketing Automation software from sources such as website and landing page forms, and direct phone calls.
  • Qualify leads and set up appointments for Outside Sales Representatives and follow up on actions with sales and service.
  • Manage prospect lists and generate quality leads by scheduling product demonstrations and invitations to special events.
  • Update CRM customer data and record information from new leads and prospects.
  • Achieve monthly quotas for closed business and Sales Qualified Leads in Salesforce.

Requirements:

  • Full fluency in reading, writing, and speaking in both English and French.
  • Resourcefulness and drive to discover new potential business and meet call and conversion targets.
  • Capability to handle high-volume prospective customer calling, appointment setting, and lead generation.
  • Excellent verbal and written communication skills, including the ability to craft exciting emails that pique prospect interest and result in new business.
  • A high level of professionalism to understand customer issues and identify an appropriate resolution or response.
  • Strong coachability skills to develop and continuously improve call scripts and take customer notes.
  • CRM and technical skills to enter data notes and look for client information in Salesforce or other databases.

About Canon Canada: As a leading provider of imaging and printing solutions, Canon Canada is committed to delivering exceptional customer service and support. Our team is dedicated to helping businesses and individuals achieve their goals through innovative technology and solutions.

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