Bilingual Telesales Representative

4 weeks ago


Dieppe, Canada Canon Canada Full time
Unlock New Sales Opportunities

As a Bilingual (French/English) Outbound Telesales Representative at Canon Canada, you will play a key role in supporting our outside sales representatives by developing, qualifying leads, and booking appointments. Your persuasive abilities and creative methods will uncover potential new customers by gathering data, identifying future sales opportunities, and confirming interest with existing clients.

Key Responsibilities:
  • Prospect new sales opportunities via phone and email, developing rapport with net new clients
  • Proactively contact all prospects, identifying qualified leads and acquiring client prospecting information
  • Screen inbound leads using Marketing Automation software from sources such as website and landing page forms, and direct phone calls
  • Qualify leads, set up appointments for outside sales representatives, and follow up on actions with sales and service
  • Manage prospect lists, generate quality leads by scheduling product demonstrations and invitations to special events
  • Update CRM customer data and record information from new leads and prospects
  • Achieve monthly quotas for closed business and Sales Qualified Leads in Salesforce
  • Use data mining resources to discover customer trends and uncover new sales opportunities
Requirements:
  • Full fluency in reading, writing, and speaking in both English and French
  • Resourcefulness and drive to discover new potential business and meet call and conversion targets
  • Capability to handle high-volume prospective customer calling, appointment setting, and lead generation
  • Excellent verbal and written communication skills, including the ability to craft engaging emails that pique prospect interest
  • A high level of professionalism to understand customer issues and identify an appropriate resolution or response
  • Strong coachability skills to develop and continuously improve call scripts and take customer notes
  • CRM and technical skills to enter data notes and look for client information in Salesforce or other databases


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