Bilingual Customer Service Representative

3 weeks ago


Dieppe, Canada Intact Financial Corporation Full time

We're seeking a skilled Bilingual Customer Service Representative to join our Claims team. As a key member of our team, you'll be responsible for responding to emergency calls, opening claims files, and providing exceptional customer service in both French and English.

Key responsibilities include:

  • Responding to emergency calls and opening claims files
  • Providing professional and courteous service to customers
  • Handling emergency situations with tact and respect
  • Recommending business partners to customers
  • Documenting incoming requests and consulting with various documents and data

Requirements include:

  • Excellent communication skills in both French and English
  • University degree or relevant training and experience
  • Passion for customer service
  • Comfort with computer systems
  • Eligibility to work in Canada

We offer a competitive compensation package, including a financial rewards program, employee share purchase plan, and flexible work arrangements.

Join our team and be part of a dynamic and inclusive workplace that values diversity and promotes employee growth and development.



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