Restaurant Operations Manager

2 weeks ago


Niagara Falls, Ontario, Canada Firehouse Subs Full time
Restaurant Operations Manager

We are seeking a skilled Restaurant Operations Manager to oversee the day-to-day activities of our Firehouse Subs locations. In this role, you will be responsible for determining service offerings, implementing operational procedures, and ensuring the overall success of our restaurants.

  • Develop and implement operational procedures to ensure seamless customer experiences.
  • Balance cash and complete balance sheets to maintain accurate financial records.
  • Conduct performance reviews to identify areas for improvement and coach team members to achieve goals.
  • Negotiate arrangements with suppliers to procure high-quality food and supplies.
  • Participate in marketing plans to promote our brand and increase sales.
Key Responsibilities
  • Supervise a team of 5-10 employees to ensure excellent customer service and efficient operations.
  • Develop and maintain a thorough understanding of our menu, customer preferences, and market trends.
  • Implement cost-saving measures to maintain profitability and achieve business objectives.
  • Maintain accurate records and reports to inform business decisions.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in food service management.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.


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