Operations Coordinator
2 months ago
**Job Summary:**
CB Canada is seeking an experienced Operations Specialist to join our team. The successful candidate will have a strong background in customer service, order processing, and inventory management.
Key Responsibilities:
- International Shipping: Coordinate and oversee the shipping of products to international destinations.
- Data Entry: Accurately and efficiently enter customer data and order information into our system.
- Daily Customer Account Correspondence: Respond to customer inquiries and resolve any issues in a timely and professional manner.
- Management of Product Inventory and General Customer Service Support: Monitor and manage inventory levels, and provide exceptional customer service to internal and external customers.
- Production Coordination: Coordinate production activities to meet customer demand and ensure timely delivery of products.
- Shipping/Customs Paperwork: Prepare and process shipping documents and customs forms.
- Co-ordination of Logistics and Freight for Outgoing Shipments: Arrange for the transportation of products to customers.
- Visual Manufacturing: Participate in visual manufacturing activities to improve production efficiency.
Requirements:
- 3+ years of customer service experience preferably in a similar role.
- SAP is a must.
- Previous experience with order processing.
- Strong interpersonal skills.
- Adaptable and flexible.
- Ability to work in a fast-paced deadline-driven environment.
- Possess exceptional organizational and time management skills.
- Accountable and highly motivated.
- Detail-oriented and a team player.
- Manufacturing industry experience.
About Us:
CB Canada is a leading provider of staffing and recruitment services. We connect highly qualified job seekers to opportunities at great companies. Our team is dedicated to providing exceptional service and support to our clients and candidates.
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