Digital Transformation Leader
4 weeks ago
Job Summary
We are seeking a highly skilled Program Director to join our team at Netcracker Technology. As a key member of our organization, you will be responsible for securing and delivering professional services for our customer base.
Key Responsibilities
- Manage and grow our on-site transformation programs, including budget and business planning, customer expectation management, and revenue generation.
- Partner with our Sales Team to support new solution revenue opportunities and execute contract negotiations.
- Represent Solution Delivery in presales activities and lead recurring governance meetings with client steering committees.
- Manage all resources to ensure program commitments are completed on time, within budget, and with high quality.
Leadership
- Lead cross-functional, multi-cultural, geographically dispersed teams and establish and manage MBOs/KPIs for the team.
- Partner with leadership to create and maintain departmental staffing plans, organizational charts, budgets, and other appropriate departmental documentation.
Requirements
- Proven ability to lead multi-million, business transformational programs involving complex technical solutions in the BSS industry.
- Required experience with writing and reviewing contracts, SOWs, and other commercial agreements.
- Proven ability to handle program governance and build relationships at multiple levels within the client organization.
About Netcracker Technology
We are a forward-looking software company offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile networks.
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