Digital Transformation Leader

4 weeks ago


Old Toronto, Ontario, Canada Netcracker Technology Full time

Job Summary

We are seeking a highly skilled Program Director to join our team at Netcracker Technology. As a key member of our organization, you will be responsible for securing and delivering professional services for our customer base.

Key Responsibilities

  • Manage and grow our on-site transformation programs, including budget and business planning, customer expectation management, and revenue generation.
  • Partner with our Sales Team to support new solution revenue opportunities and execute contract negotiations.
  • Represent Solution Delivery in presales activities and lead recurring governance meetings with client steering committees.
  • Manage all resources to ensure program commitments are completed on time, within budget, and with high quality.

Leadership

  • Lead cross-functional, multi-cultural, geographically dispersed teams and establish and manage MBOs/KPIs for the team.
  • Partner with leadership to create and maintain departmental staffing plans, organizational charts, budgets, and other appropriate departmental documentation.

Requirements

  • Proven ability to lead multi-million, business transformational programs involving complex technical solutions in the BSS industry.
  • Required experience with writing and reviewing contracts, SOWs, and other commercial agreements.
  • Proven ability to handle program governance and build relationships at multiple levels within the client organization.

About Netcracker Technology

We are a forward-looking software company offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile networks.



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