Digital Transformation Leader

4 weeks ago


Old Toronto, Ontario, Canada Manulife Full time
Drive Digital Evolution at Manulife

We are seeking a visionary leader to spearhead our digital transformation efforts and drive the adoption of our cutting-edge digital guidelines and standards. As the Director, Global Digital Acceleration, you will partner with stakeholders to activate these guidelines and standards across the enterprise, ensuring a seamless customer experience.

Key Responsibilities:
  1. Develop and implement a comprehensive digital governance framework, aligned with our Digital Customer Guidelines.
  2. Collaborate with functional owners to create supporting tools, practices, and training to empower teams.
  3. Leverage emerging trends and best practices to develop strategies and tactics for realizing digital customer leadership goals.
  4. Govern the ongoing evolution of digital customer guidelines and standards within the organization.
  5. Stay abreast of emerging digital customer enablement technologies and their impact on user experiences.
Requirements:
  1. 5+ years of digital product management experience with a deep understanding of digital engagement.
  2. Extensive knowledge of digital practices and governance.
  3. Product Management certification is desirable.
  4. MBA or equivalent degree preferred.

At Manulife, we value diversity and strive to create an inclusive work environment that celebrates the strength of cultures and individuals. If you are a passionate and experienced digital leader, we encourage you to apply for this exciting opportunity to shape the future of our organization.



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