Software Support Specialist
2 weeks ago
Job Summary
We are seeking a motivated and detail-oriented individual to join our Business Applications group as a Co-op Application Support Associate. This role will provide opportunities to learn and grow in a fast-paced environment, developing skills in application support and incident resolution.
Main Responsibilities
- Provide technical support for business applications, utilizing strong communication and problem-solving skills to resolve incidents and service requests.
- Follow documented procedures to ensure efficient and effective resolution of issues.
- Record and analyze service calls, ensuring follow-up on problems until resolution.
- Ensure security processing for access to business applications, maintaining confidentiality and integrity.
- Collaborate with team members to manage application registers and alerts, contributing to a smooth and efficient support operation.
Requirements
- Currently enrolled in an accredited post-secondary program.
- Completed first-year university or college studies in Computer Science or related field.
- Strong planning, prioritizing, and time management skills, with ability to manage multiple tasks and work under pressure.
- Action-oriented individual with excellent communication and analytical skills, able to work in a team environment with limited supervision.
- Strong attention to detail and problem-solving skills, with ability to learn and adapt quickly.
About Brookfield Renewable Partners L.P.
BROOKFIELD RENEWABLE PARTNERS L.P. is a leading owner and operator of renewable power assets globally. We are committed to providing a collaborative and dynamic work environment that supports the growth and development of our employees.
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