Hotel Front Desk Clerk

1 month ago

Parry Sound, Canada Best Value Inn & Suites Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Best Value Inn & Suites.

Job Summary:

The Hotel Front Desk Clerk will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel, and change room reservations
  • Provide information on hotel facilities and services
  • Assist guests with special needs
  • Provide customer service
  • Follow emergency and safety procedures
  • Clerical duties (faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
Requirements:
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 7 months to less than 1 year
  • Work setting: Hotel, motel, resort
  • Work conditions: Standing for extended periods, work under pressure
What We Offer:
  • Permanent work term
  • 35-40 hours per week
  • English language

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