Hotel Front Desk Clerk
4 weeks ago
Job Title: Hotel Front Desk Clerk
Job Summary: We are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at Best Value Inn & Suites. As a Hotel Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.
Key Responsibilities:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
Requirements:
- 7 months to less than 1 year of experience in a similar role
- Excellent communication and interpersonal skills
- Ability to work under pressure and handle multiple tasks simultaneously
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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