Retail Excellence Leader
3 days ago
We're an American luxury lifestyle brand that embodies the essence of casual elegance. Founded in 2004, our design philosophy is built around effortless silhouettes, innovative materials, and eclectic juxtapositions of color.
Our collections include ready-to-wear, handbags, footwear, accessories, jewelry, home, and beauty items. We empower women through our collections and company culture, as reflected in the work of the Tory Burch Foundation.
Job DescriptionThis role involves working closely with the General Manager and Assistant General Manager to provide guidance and growth opportunities for store staff. You'll be responsible for monitoring team sales targets and metrics, developing client relationships, setting clear goals, and holding your team accountable to high standards.
- You will lead by example and work collaboratively with an amazing team of women and men who share your passion for excellence.
To be successful in this role, you'll need:
- An undergraduate degree in a business or fashion-related discipline (a plus).
- 2-4 years of management experience in a luxury or service-driven environment.
- Prior experience as a manager is a plus.
- A proven track record of success.
- Open availability for a flexible work schedule, including overnights, evenings, holidays, and weekend shifts.
- Occasional overnight travel may be required.
- The ability to lift at least 40 lbs, carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend, and stand for extended periods.
As a Retail Excellence Leader, you'll be part of a dynamic team that creates memorable experiences for customers. Our teams are encouraged to think like entrepreneurs and experiment with innovative ideas that drive retail excellence.
We value adaptability, entrepreneurship, collaboration, client focus, living our values, and functional expertise. If you're passionate about delivering exceptional customer experiences and leading by example, we want to hear from you.
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