Seasonal Customer Experience Ambassador
4 weeks ago
We're a pioneering cruelty-free beauty brand, committed to generating positive economic, social, and environmental impact. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth.
Your RoleAs a Seasonal Customer Consultant, you'll offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You'll get to learn the products, their origins, and proactively engage with customers to experience a range that suits their preferences and lifestyle.
Key Responsibilities- Learn and understand our products, which are packed with natural ingredients sourced ethically using Community Trade programmes.
- Learn our customers' needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel good.
- Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service.
- Interest in connecting with customers to drive customer engagement.
- Open availability for evening, weekend, and holiday shifts.
- Comprehensive onboarding in your new position.
- Training hours for you and your team as needed.
- A 50% discount on regular products and 30% on Gifts.
- Freebies - when we launch new products, we want our teams to be the first to fall in love with them.
- Volunteer time so you can spend time with the causes that matter to you.
- Ability to make connections with Community Partners to drive local activism.
- (UN) Uniform - we don't believe in uniformity. We'll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good.
- Opportunities to grow within the Brand.
- Encouragement and support to be exactly who you are - employees may join any/all our Inclusion and Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender, and This Ability Disability Network.
We believe in a world where all people are seen, valued, supported, represented at every level, and can be their truest selves. The Body Shop Limited is an equal opportunity employer. Should you require accommodation during the interview process, please advise the recruiter when contacted for an interview.
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