Trust Administration Specialist

2 weeks ago


Toronto, Ontario, Canada Royal Bank of Canada Full time
Job Overview

We are seeking a highly skilled Trust Administrator to join our team at Royal Bank of Canada. As a key member of our trust administration department, you will play a critical role in providing timely and accurate support to our valued clients.

Salary Information

The estimated salary for this position is $65,000 - $85,000 per year, depending on experience.

Responsibilities
  • Assist Officers in all administrative functions related to trust accounts.
  • Ensure all account information on internal systems is up-to-date, complete, and accurate.
  • Maintain all written, verbal, and electronic communication with internal and external contacts.
  • Investigate all inquiries and administrative errors, referring more complex issues to the Senior Officer.
  • Understand and follow all RBC processes and policies as required.
  • Promptly respond to client calls in the absence of the Trust Officer, addressing client inquiries in a professional manner.
Requirements
  • Minimum of one year of experience in the Financial Services industry.
  • Post-secondary education in a related field.
  • Intermediate to advanced Excel and Word skills.
  • Excellent interpersonal and communication skills (written/verbal) and ability to deal with sensitive and difficult client situations in a professional manner.
  • Strong organizational skills, high attention to detail, and solid follow-through capabilities.
  • Strong teamwork and relationship building skills, as success is dependent on working in cooperation with others.
Benefits
  • A comprehensive Total Rewards Program including bonuses and flexible benefits.
  • Competitive compensation.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • Opportunities to do challenging work.
  • Opportunities to take on progressively greater accountabilities.


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