Contract UX Strategist

3 weeks ago

Calgary, Alberta, Canada Kanopi Full time
About the Role

Kanopi Studios is seeking a skilled Contract UX Strategist to join our team. As a UX Strategist, you will be responsible for using qualitative and quantitative research to craft delightful and functional user experiences.

You will lead clients through the Discovery process, including stakeholder interviews, user feedback collection, and data analysis. Your responsibilities will encompass crafting the Discovery strategy and translating it into deliverables like user flows, customer journey maps, competitor reviews, Information Architecture (IA), sitemaps, template identification, and initial prototypes.

Your projects will challenge you to craft user-centered experiences and utilize a data-driven problem-solving approach. You can clearly and confidently articulate the 'why' behind your decisions while balancing client desires and user needs.

Key Responsibilities:

  • Lead the entire lifecycle of user research from open-ended discovery to concept testing, including IA, writing surveys, tree testing, and user journeys
  • Synthesize research techniques and data insights that lead to actionable strategic recommendations
  • Work collaboratively with the Content team to formulate deep insights that blend UX and content strategy
  • Lead clients through and participate in Discovery and UX work sessions
  • Create project deliverables, including user flows, customer journey maps, IA, sitemaps, wireframes, etc.

About You

We are looking for candidates who have:

  • 5+ years of professional experience in UX strategy
  • 3+ years of experience working within an agency setting, preferably remotely or with a distributed project team
  • A strong portfolio containing specific examples showcasing your UX process and outputs
  • The ability to translate high-level strategic concepts into easily digestible client-friendly information
  • The ability to offer valuable insights on projects, regardless of budget size

What We Offer

Kanopi Studios is an equal opportunities employer and welcomes applications from diverse candidates. We offer a competitive hourly compensation package and a 100% remote work environment. If you are a motivated and experienced UX Strategist looking for a new challenge, please submit your application.

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