Digital Experience Strategist

2 weeks ago


Calgary, Alberta, Canada WestJet Full time

We are seeking a highly skilled Digital Experience Strategist to join our Mobile Apps team at WestJet. As an Intermediate Product Owner, you will be responsible for building and executing a mobile-first strategy to improve guest experience and increase engagement.

Our ideal candidate has experience delivering successful apps in iOS and Android, with a strong understanding of best practices in mobile UX and technology. They should also have expert product management skills, as well as the ability to work in an agile environment.

In return, you will get to work with a high-performing team that is data-driven, UX-obsessed, and socially welcoming. You will be part of a leadership team that cares deeply about your well-being, development, and success.

Key Responsibilities:
  • Write user stories, create and prioritize features within the product backlog
  • Contribute to team deliverables and timelines related to projects, resolving conflicting priorities or removing scope where needed
  • Support product initiatives including user research and discovery, development of user flows, wireframes, and stories (with UX/Design), and ongoing optimization in an Agile manner using Scrum methodology
  • Support in defining key metrics for digital initiatives and projections/estimated impact, while serving as a champion for digital channel performance
  • Research, recommend and lead implementation, where applicable, and suggest enhancements based on the analysis of competitive digital channels and industry trends

The salary for this position is estimated to be around $100,000 - $120,000 per year, depending on experience and qualifications. This estimate is based on industry standards for similar positions in Calgary and Toronto.

We offer a fun and friendly culture with colleagues who work together to win. Travel privileges for you and your family are also included, effective from your start date. We provide a total rewards package that includes savings and benefit programs flexible to meet your specific needs.



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