Customer Service Coordinator

1 month ago


Kentville, Nova Scotia, Canada Family Tire Limited Full time
Job Description:

We are seeking an experienced Customer Service Coordinator to join our team at Family Tire Limited.

About the Role:

This is a fantastic opportunity for a motivated and customer-focused individual to provide exceptional service to our clients. The successful candidate will be responsible for answering inquiries, providing information, and explaining services offered. You will also be required to maintain records, receive payments, and ensure seamless day-to-day operations.

Responsibilities:

  • Answer written and oral inquiries from customers
  • Provide accurate information about services and products offered
  • Explain costs associated with services and issue receipts
  • Maintain detailed records and statistics of customer interactions
  • Process payments and resolve any related issues

Requirements:

To be successful in this role, you should have excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. You must be proficient in using computer software, including MS Outlook and Windows, as well as possess strong interpersonal skills.

What We Offer:

  • A competitive salary range of $40,000 - $55,000 per year
  • Health benefits, including dental plan, healthcare plan, and vision care benefits
  • Group insurance benefits
  • Parking available on site

Working Conditions:

This is a full-time position requiring regular working hours. Work must be completed at the physical location, with no option for remote work. A high level of attention to detail is essential, as is the ability to work effectively in a team environment.

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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