Customer Service Associate

2 weeks ago


Kentville, Nova Scotia, Canada Manpower Services Canada Limit Full time

About the Job

Manpower Services Canada Limit is seeking a highly organized and reliable Customer Service Associate to join our team. In this role, you will be responsible for providing excellent customer service in a fast-paced retail environment.

Key Responsibilities:

  • Gather, research, and prepare communications materials to support customer inquiries;
  • Respond to customer inquiries via phone, email, or in-person;
  • Process refunds, credits, and issue receipts;
  • Log complaints and resolve issues promptly;
  • Operate a cash register and process payments;
  • Develop events for publicity, fundraising, and information purposes;

Requirements:

  • No degree, certificate, or diploma required;
  • 7 months to less than 1 year of experience in a call centre or retail environment;
  • Excellent communication and problem-solving skills;
  • Punctuality, reliability, and a strong work ethic;
  • Able to work in a team environment and adapt to changing priorities;
  • Familiarity with MS Excel, MS Windows, and MS PowerPoint;

Benefits:

  • Competitive hourly rate ($15-$20 per hour);
  • Ongoing training and development opportunities;
  • A dynamic and supportive work environment;
  • Opportunities for advancement within the company;

What We Offer:

  • A stable and secure work environment;
  • A comprehensive benefits package;
  • A commitment to diversity and inclusion;
  • The opportunity to work with a leading recruitment agency in the industry;

Salary Estimate: $28,800 - $32,000 per annum (based on 20 hours per week), depending on location and experience.



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