Customer Service Representative Fulltime

3 weeks ago


Toronto, Ontario, Canada HomeSense Full time

Discover Your Potential

At Winners, we're looking for a talented Retail Customer Service Coordinator Fulltime to join our team. As a key member of our store team, you'll play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities:

  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Process daily shipments, organize, and set up the warehouse area, ensuring all merchandise is received, processed, and presented in a visually appealing manner.
  • Process refunds, exchanges, and purchases in accordance with company guidelines, demonstrating a high degree of customer service.
  • Assist with Fitting Room duties, ensuring the counter area is clean, organized, and well-stocked with necessary supplies.

Requirements:

  • High school education or equivalent work experience.
  • Excellent customer service, communication (verbal and written), and time management skills.
  • The ability to set up and maintain a warehouse environment.

What We Offer:

As a member of our team, you'll enjoy a competitive hourly rate, opportunities for professional growth and development, and a dynamic work environment that's fun and supportive. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Join our team and discover the rewards of working with a leading retailer like Winners.



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