Zone Manager

1 month ago

Dartmouth, Canada Kaltire Full time
Zone Manager Job Description

As a key member of the Kal Tire Store Leadership Team, the Zone Manager plays a pivotal role in driving the success of multiple stores within a designated region. This leadership position requires a strong focus on multi-store operations, financial management, and leading organizational initiatives.

Key Responsibilities:
  • Drive results and ensure the performance of all stores within the zone, focusing on sales, safety, and culture.
  • Collaborate with the Regional Director to develop a zone plan, aligning store budgets and plans with the zone and region, and establishing key performance metrics.
  • Maintain an active in-store leadership presence for the zone model store, responsible for continuous improvement of the stores within the zone, with overall accountability for results in the zone.
  • Create a shared understanding of operational excellence across the zone through visible leadership and ensure accountability to and alignment with Kal Tire Way operational behaviors.
  • Assess performance in the zone through on-site observations and develop insights through data-driven analysis of financial, operational, and team member engagement reporting.
  • Coach for improvement and mentor store management teams in these practices.
  • Analyze Profit and Loss statements for the zone and implement strategies to grow sales and improve profitability.
  • Engage with the Regional Director to validate sales plans and support the sales strategy and programs.
  • Lead change and continuous improvement initiatives in the zone, supporting Store Managers to implement, ensure adoption, and manage resistance.
  • Promote understanding of the vision for Kal Tire and Store Operations, ensuring alignment between the region, zone, and individual stores.
  • Build a diverse and inclusive team by continually developing management talent to improve managerial performance at store locations.
  • Promote a culture of accountability for safety and customer satisfaction across the zone.
Qualifications and Success:
  • Operations management experience in a multi-store environment and/or oversight of a model location for a minimum of three to five (3-5) years.
  • People management experience, including recruiting, managing, and assessing performance, supporting career development, identifying growth potential, and driving engagement.
  • Strong analytical, decision-making, planning, and organizational skills.
  • Demonstrated ability to manage multiple store locations and achieve customer service and sales targets.
  • Demonstrated ability to collaborate across business functions to achieve expected results.
  • Create and sustain culture change to ensure accountability for operational excellence.
  • Manage profit and loss across multiple locations, present data, and explain strategies and ideas to upper management.
  • Demonstrated ability to manage, coach, and develop teams, demonstrating strong people management and effective communication skills.
  • College or university diploma or degree, or equivalent combination of experience and education.
Special Requirements:
  • Regular travel within the zone is expected.
  • Flexibility to relocate if and when required.
Why Kal Tire?
  • Competitive compensation package based on qualifications and experience.
  • Comprehensive medical and dental benefits.
  • Employee Assistance Program.
  • A group RRSP/DPSP matching program.
  • Discount on tires and mechanical services.
  • Positive work culture, opportunities for growth and development, and work-life balance.
  • Opportunities for professional development, such as training programs, mentorship, and tuition reimbursement.
  • We pride ourselves on a supportive and safe work environment.
Our Inclusive Culture:

At Kal Tire, we're dedicated to creating a workplace where everyone feels valued, included, and empowered to succeed. We believe in the strength of diverse perspectives and skills. We encourage applications from candidates of all backgrounds, identities, and experiences.

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