Collision Damage Estimator

2 months ago


Ottawa, Ontario, Canada Assured Automotive Full time
Job Summary

We are seeking a highly skilled and experienced Collision Damage Estimator to join our team at Assured Automotive. As a key member of our repair facility, you will play a pivotal role in ensuring our customers receive exceptional service and support throughout the repair process.

Key Responsibilities
  • Provide accurate and timely estimates for vehicle repairs, ensuring compliance with all insurance client requirements and processes.
  • Communicate effectively with customers, informing them of repair needs and progress, and ensuring they receive excellent customer service.
  • Collaborate with the management team to ensure seamless repair planning, customer communication, and delivery.
  • Participate in daily production walks to review repair progress and identify areas for improvement.
  • Support team members as needed to ensure the successful completion of repairs.
  • Attend training sessions and workshops to enhance knowledge and skills.
  • Maintain Assured's Core Values: Honesty, Integrity, and Respect.
Requirements
  • High school diploma or equivalent.
  • Minimum of 1 year of experience in collision repair or a related field.
  • Knowledge of repairs and OE guidelines.
  • Basic computer skills and familiarity with scheduling tools and management information systems.
  • Valid driver's license.
  • Ability to work in a fast-paced environment and meet deadlines.
Preferred Qualifications
  • ICAR training and certification.
  • Experience with Mitchell and Audatex software.
  • Knowledge of rental management systems.
Work Environment

The physical demands of this job require the ability to work in a fast-paced repair environment, with frequent standing, walking, and lifting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.



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