Automotive Collision Field Operations Manager

3 weeks ago


Ottawa, Ontario, Canada CSN Collision Full time
About CSN Collision

CSN Collision is a leading provider of collision repair services in Canada, with over 230 centres across the country. Our team of experts is dedicated to delivering exceptional service and quality repairs to our customers.

Job Summary:

We are seeking a highly skilled and experienced Field Operations Manager to join our team in Ottawa. The successful candidate will be responsible for managing a team of field operations staff and providing support to our licensees in the Eastern Ontario and Quebec region.

The ideal candidate will have a strong background in collision repair, excellent communication and leadership skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Manage a team of field operations staff to ensure effective delivery of services to our licensees
  • Provide support and guidance to our licensees in the Eastern Ontario and Quebec region
  • Develop and implement strategies to improve business operations and customer satisfaction
  • Collaborate with other departments within CSN to ensure seamless delivery of services
  • Identify and resolve issues and concerns in a timely and effective manner
Requirements:
  • Minimum 5 years of management experience in the collision repair industry
  • Strong background in collision repair, including estimating and OEM procedural lookup
  • Excellent communication and leadership skills
  • Ability to work effectively in a fast-paced environment
  • Bilingual (French/English) is a must
What We Offer:
  • Competitive salary and bonus program
  • Competitive benefits package
  • Opportunities for career growth and development

CSN Collision is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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