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Automotive Collision Field Operations Manager

1 month ago


Ottawa, Ontario, Canada CSN Collision Full time
About CSN Collision

CSN Collision is a leading provider of collision repair services in Canada, with over 230 locations across the country. Our team of experts safely repairs over 200,000 vehicles every year, helping Canadians get back on the road with confidence.

Job Summary

We are seeking a highly skilled and experienced Field Operations Manager to join our team in Eastern Ontario and Quebec. As a key member of our operations team, you will be responsible for driving business growth and performance across our network of collision repair centers.

Key Responsibilities
  1. Develop and implement strategies to improve business performance and growth across our network of collision repair centers.
  2. Build and maintain strong relationships with our licensees, providing guidance and support to help them achieve their business goals.
  3. Collaborate with other departments within CSN to identify and implement process improvements and best practices.
  4. Lead regional meetings and training sessions to ensure our licensees have the skills and knowledge they need to succeed.
  5. Monitor and report on key performance indicators (KPIs) to ensure our business is meeting its targets.
Requirements
  1. Bilingual (French/English) with a minimum of 5 years of management experience in the collision repair industry.
  2. Post-secondary or trade school education with a focus in business or a field related to collision repair.
  3. Minimum 3 years' experience with OEM procedural lookup and estimating systems.
  4. Valid driver's license and ability to travel frequently.
What We Offer

Competitive salary and bonus program, comprehensive benefits package, and opportunities for career growth and development.