Medical Secretary

5 days ago


Victoria, British Columbia, Canada PHSA Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Secretary to join our team at BC Cancer. As a key member of our healthcare team, you will provide administrative support to our clinical staff, ensuring the smooth operation of our oncology clinic.

Key Responsibilities
  • Provide exceptional customer service to patients, families, and staff, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage and coordinate appointments, tests, and procedures, ensuring accurate and efficient communication with patients and clinical staff.
  • Prepare and maintain accurate and confidential medical records, ensuring compliance with regulatory requirements.
  • Assist with the preparation of reports, presentations, and other documents, utilizing strong typing and formatting skills.
  • Coordinate meetings, conferences, and events, ensuring seamless logistics and communication.
  • Provide administrative support to clinical staff, including scheduling, timekeeping, and coverage arrangements.
  • Participate in quality improvement initiatives, contributing to the development and implementation of process improvements.
Requirements
  • Grade 12 graduation from a recognized secretarial program, including a recognized course in medical transcription, and three years' recent related experience or an equivalent combination of education, training, and experience.
  • Ability to keyboard at 50 wpm and communicate effectively both verbally and in writing.
  • Ability to deal with others effectively, demonstrating empathy and understanding in a fast-paced healthcare environment.
  • Ability to organize work, prioritize tasks, and manage multiple projects simultaneously.
  • Knowledge of medical terminology, anatomy, and physiology, as well as familiarity with electronic medical records systems.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada, as per the Truth and Reconciliation Commission's 94 Calls to Action and the BC Declaration on the Rights of Indigenous Peoples Act.
What We Offer
  • A comprehensive benefits package, including municipal pension plan and psychological health and safety programs.
  • Access to professional development opportunities, including in-house training programs and courses.
  • A remote work-friendly environment, welcoming flexible work options to support our people.
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts.

We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from Indigenous Peoples, people of color, people with disabilities, and others who may contribute to the diversity of our organization.


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