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Medical Secretary

2 months ago

Victoria, British Columbia, Canada PHSA Full time

Job Summary

We are seeking a highly organized and detail-oriented Medical Secretary to join our team at BC Cancer. As a Medical Secretary, you will provide administrative support to our clinical team, ensuring the smooth operation of our oncology clinic.

Key Responsibilities

  • Provide exceptional customer service to patients, families, and staff, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage and maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with privacy regulations.
  • Coordinate appointments, tests, and procedures, communicating with patients, families, and healthcare providers as needed.
  • Prepare and distribute meeting materials, take minutes, and maintain records of meetings and discussions.
  • Assist with the preparation of reports, documents, and presentations, ensuring accuracy and attention to detail.
  • Collaborate with the clinical team to ensure seamless communication and coordination of patient care.
  • Perform other related duties as assigned.

Requirements

  • Grade 12, graduation from a recognized secretarial program, including a recognized course in medical transcription, and three years' recent related experience or an equivalent combination of education, training, and experience.
  • Ability to keyboard at 50 wpm.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Ability to organize work.
  • Ability to operate related equipment.
  • Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission's 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act.
  • Knowledge of social, economic, political, and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What We Offer

  • A comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Location

2410 Lee Avenue, Victoria, BC V8R 6V5

Applications accepted until position is filled

Hours of Work

Monday-Friday

About PHSA

PHSA plans, manages, and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province.

Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: