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Medical Secretary

2 months ago

Victoria, British Columbia, Canada PHSA Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Secretary to join our team at the BC Cancer Agency in Victoria, BC. As a collaborative member of the healthcare team, you will provide secretarial and administrative support within a team setting, maintaining a safe environment for patients, families, and staff by adhering to safety policies, procedures, guidelines, and emergency procedures.

Key Responsibilities
  • Receive and respond to calls from patients, families, and staff, referring calls to other parties or providing information as appropriate.
  • Determine the urgency of incoming calls and take appropriate action.
  • Relay information to and from clinical staff and outside facilities.
  • Coordinate appointments and tests for patients in collaboration with the clinical team.
  • Access patient information systems to retrieve patient data, as appropriate.
  • Greet visitors and handle inquiries.
  • Arrange meetings and conferences, and prepare materials as required.
  • Open, screen, prioritize, and distribute mail, maintaining information and correspondence.
  • Format and edit documents for correspondence, drafting routine items for signature as required.
  • Assist with collecting, collating, formatting, and preparing reports as required.
  • Assist clinicians in preparing research documents and grant applications, collating information and updating documents.
  • Assist with clinician scheduling, timekeeping, and collaborating with the clinical team for coverage as needed.
Requirements
  • Grade 12, graduation from a recognized secretarial program, including a recognized course in medical transcription, and three years' recent related experience, or an equivalent combination of education, training, and experience.
  • Ability to keyboard at 50 wpm.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to organize work.
  • Ability to operate related equipment.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada, as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act.
What We Offer
  • A comprehensive benefits package, including a municipal pension plan, and psychological health and safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
Location and Hours

2410 Lee Ave, Victoria BC, BC V8R 6V5

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