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Medical Secretary

2 months ago

Victoria, British Columbia, Canada PHSA Full time

Job Summary

We are seeking a highly organized and detail-oriented Medical Secretary to join our team at BC Cancer. As a Medical Secretary, you will provide administrative support to our clinical team, ensuring the smooth operation of our oncology clinic.

Key Responsibilities

  • Provide exceptional customer service to patients, families, and staff, responding to inquiries and resolving issues in a timely and professional manner.
  • Coordinate appointments, tests, and procedures, ensuring accurate and efficient communication with patients, clinicians, and other healthcare professionals.
  • Manage and maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with privacy regulations.
  • Prepare and distribute meeting materials, agendas, and minutes, as well as coordinate travel arrangements and accommodations for clinicians and staff.
  • Assist with the preparation of reports, presentations, and other documents, ensuring accuracy and attention to detail.
  • Collaborate with the clinical team to ensure seamless communication and coordination of patient care.
  • Participate in quality improvement initiatives, providing feedback and suggestions for process improvements.

Requirements

  • Grade 12 graduation from a recognized secretarial program, including a recognized course in medical transcription, and three years' recent related experience or an equivalent combination of education, training, and experience.
  • Ability to keyboard at 50 wpm and communicate effectively both verbally and in writing.
  • Ability to deal with others effectively, demonstrating empathy and understanding in a fast-paced healthcare environment.
  • Ability to organize work, prioritize tasks, and manage multiple projects simultaneously.
  • Ability to operate related equipment, including computers, software, and medical devices.
  • Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission's 94 Calls to Action, In Plain Sight Report, BC's Declaration on the Rights of Indigenous Peoples Act, and other related reports.

What We Offer

  • A comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Location

2410 Lee Avenue, Victoria, BC V8R 6V5

Applications accepted until position is filled

Hours of Work

Monday-Friday

About PHSA

PHSA plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province.

Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: