Customer Service Ambassador
7 days ago
About CWB
CWB is a company that values its people, clients, and investors. Our goal is to build value for everyone involved.
We achieve this by:
- Placing people first and building meaningful relationships.
- Embracing new ideas and seeking opportunities for growth.
- Focusing on both the outcome and the process.
Job Opportunity
This part-time position is available for 4 months, starting in January 2025. The role requires flexibility, including occasional onsite work in Winnipeg, MB.
Key Responsibilities
As a Customer Service representative, you will be the primary point of contact for clients and partners. Your tasks will include:
- Providing exceptional customer service by asking open-ended questions and ensuring client needs are met.
- Processing administrative activities accurately and efficiently.
- Handling client inquiries and concerns, directing them to relevant team members when necessary.
- Managing a central email address and routing inquiries according to standard procedures.
Requirements
To succeed in this role, you should have:
- Administrative experience and operational knowledge, preferably in a business or finance-related field.
- Dedication and motivation to learn, grow, and work hard.
- A self-starter attitude, independence, and accountability.
- Strong interpersonal skills and the ability to thrive in a diverse environment.
Benefits
CWB offers an award-winning culture and benefits package, including:
- Career development opportunities through coaching, mentorship, education, and training programs.
- A supportive and inclusive work environment that values diversity and promotes employee well-being.
- Competitive compensation, estimated at $45,000 - $60,000 per year, depending on location and experience.
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