Customer Experience Ambassador
5 days ago
Ricki's is a leading destination for fashionable workwear, with a rich history dating back to 1939. Our commitment to understanding our customers has driven our success and we continue to foster a strong, diverse team of passionate associates who provide valuable insights that shape our business and create better experiences for our customers.
Job SummaryWe are seeking an experienced Sales Associate to join our team as a Customer Experience Ambassador. This role is responsible for creating an exceptional brand experience for our customers in-store. As a Sales Associate, you will be part of a dynamic team that works together to ensure our store is welcoming and inviting for everyone.
Key Responsibilities:- Provide exceptional customer service by following our customer service program
- Increase customer loyalty by introducing our loyalty program to all customers
- Promote the brand through knowledge and understanding of our product, business, and values
- Perform point of sales transactions and merchandising tasks, such as receiving shipments of product and preparing it for the sales floor
- Support coworkers by sharing knowledge, helping to complete tasks and/or assisting in customer interactions
- Maintain a safe and clean store environment for our teams and customers
- Friendly and personable, with excellent customer service skills
- Interest in fashion and has an eye for style
- Committed to teamwork and can apply our philosophy that "none of us is as good as all of us"
- Able to stand for extended periods, climb a ladder and to move and handle boxes of merchandise (weighing up to 30 pounds) and fixtures throughout the store
- Flexible availability; sales associates can work a combination of daytime, evening and weekend shifts
Ricki's offers a competitive salary range of $15.80 per hour, plus benefits including store discount and flexible scheduling. If you're passionate about delivering exceptional customer experiences and have a flair for fashion, we encourage you to apply.
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