Front Desk Ambassador

1 week ago


Winnipeg, Manitoba, Canada Shoal Lake Motor Inn Full time
Overview

Shoal Lake Motor Inn is a dynamic and customer-focused establishment, offering exceptional hospitality to guests from across the globe.

As a Front Desk Ambassador, you will play a pivotal role in ensuring our visitors have an unforgettable experience. This position involves registering arriving guests, assigning rooms, and providing them with valuable insights into our hotel facilities and services.

Responsibilities
  1. Guest Registration and Room Assignment: Greet and register incoming guests, assign rooms based on their preferences, and maintain accurate records of room occupancy.
  2. Facilities and Services Information: Provide guests with comprehensive information about our hotel's amenities, including dining options, recreational activities, and nearby attractions.
  3. Departure Process and Payment: Efficiently process guest departures, calculate charges, and manage payments in a timely and courteous manner.
  4. Inventory Management: Maintain an up-to-date inventory of vacant rooms, reservations, and room assignments to ensure seamless guest service.
  5. Communication: Answer telephone calls, relay messages, and respond to guest inquiries in a professional and welcoming tone.
About the Role

This position is perfect for individuals who are passionate about delivering exceptional customer experiences and possess excellent communication skills. As a Front Desk Ambassador, you will be working in a fast-paced environment, interacting with guests from diverse backgrounds, and contributing to the overall success of Shoal Lake Motor Inn.

Salary and Benefits

We offer a competitive salary range of $40,000 - $55,000 per annum, depending on experience, as well as access to comprehensive benefits packages, including health insurance, retirement plans, and opportunities for career growth and development.


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