Financial Service Ambassador
2 weeks ago
We value making a difference in the lives of our members and in our communities. We empower our employees with opportunities to learn, advance and excel in an engaging environment. Our culture of innovation drives us to test and implement new ideas, challenging the status quo.
Job OverviewWe are seeking a Member Service Representative to process over-the-counter financial services for members in an efficient and professional manner. As a key member of our team, you will be responsible for providing excellent service, promoting our products and services, and building strong relationships with existing and new members.
Responsibilities- Process transactions and provide financial services to members in a timely and accurate manner.
- Build strong relationships with members through effective communication, empathy, and problem-solving skills.
- Promote our products and services to existing and new members, identifying opportunities to increase sales and revenue.
- Provide exceptional customer service, responding to inquiries and resolving issues promptly and professionally.
To succeed in this role, you will need:
- A high school diploma or equivalent required; bachelor's degree preferred.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Familiarity with banking and financial services industry, preferably in a credit union setting.
In return for your hard work and dedication, we offer:
- A competitive salary of $40,000 - $50,000 per year, based on experience.
- A welcoming and friendly team-oriented culture that values employee growth and development.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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