Case Manager

2 weeks ago


Calgary, Alberta, Canada The Alex Full time

Job Title: Case Manager

The Alex is seeking a skilled Case Manager to join our team in providing supportive housing services to individuals experiencing homelessness.

Responsibilities:

  • Provide intensive case management supports to program participants, focusing on physical/mental health, system navigation, coaching, and crisis support.
  • Develop and implement client-centred service plans, safety planning, wellness contracts, and treatment plans.
  • Connect participants to community resources and facilitate referrals as needed.
  • Teach daily living skills, such as cooking, cleaning, and financial literacy.
  • Advocate for participants' rights and aid in systems navigation, including justice, financial, and healthcare systems.

Requirements:

  • Bachelor's degree in a relevant field or diploma with relevant experience.
  • Experience working in the homelessness sector and knowledge of community resources.
  • Strong foundation in addictions and mental health, including schizophrenia, personality disorders, PTSD, and trauma.
  • Ability to work independently and with confidence in navigating conflict or at-risk populations.

About The Alex:

The Alex is a beacon of hope for Calgary's most vulnerable citizens, offering wrap-around health care, housing, social, and wellness programs.

Program Overview:

The Prelude is a low-barrier Place-Based Supportive Housing (PBSH) program providing safe and stable housing to adults with a history of homelessness and high-level vulnerabilities.

Working Conditions:

This position requires frontline staff to be exposed to emotionally disturbing events, including medical distress, threatened/actual serious injury, violence, abuse, and death.


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