Disability Case Manager
2 weeks ago
Job Title: Disability Case Manager
Job Summary:
We are seeking a skilled Disability Case Manager to join our team at Canada Life. As a Disability Case Manager, you will be responsible for proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability.
Key Responsibilities:
- Evaluate medical information and job duties to determine the length of disability
- Develop case management and return to employment plans
- Conduct medical investigations by phone or in writing
- Write letters to inform affected parties of decisions regarding disability cases
- Implement return-to-work programs and negotiate with employers
- Evaluate health care coordination programs and rehabilitation programs
- Adhere to service level agreements associated with policy holder claims
- Respond to telephone inquiries from applicants, physicians, and lawyers
Requirements:
- Bachelor's degree or college diploma in Kinesiology, Disability Management, Physiotherapy, Psychology, Social Work, or a related field
- Experience in disability insurance, life and health insurance, or human resources
- Strong interpersonal and listening skills
- Strong planning, organizational, and multi-tasking skills
- Solution-oriented and able to make decisions
- Excellent communication skills and interest in customer service
- Bilingual in French and English is an asset
What We Offer:
- Competitive salary and bonus based on experience
- $2000 education reimbursement per year
- Full benefits package
- Competitive pension plan and life insurance plans
- Advantageous share ownership program
Why Work with Us:
At Canada Life, we value integrity, partnership, excellence, and constant improvement. We believe in working collaboratively in a team environment to share knowledge and coach and mentor employees to support our customers.
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