Healthcare Professional with Advanced Case Management Experience

1 week ago


Calgary, Alberta, Canada CB Canada Full time

We are seeking a highly skilled Healthcare Professional to join our team as a Nurse Case Manager. This is a full-time position based in Canada, and we offer a competitive salary of $90,000 per year.


Job Overview

In this role, you will work closely with patients, healthcare providers, and pharmaceutical teams to provide comprehensive case management services. Your expertise will be invaluable in ensuring patients receive the best possible care and support.


Key Responsibilities
  • Provide medical support to patients and healthcare providers through education on specific diseases and therapies, as well as disease management.
  • Offer telephone support, including maintenance calls and adherence support both inbound and outbound as needed.
  • Manage databases and conduct ongoing auditing of files and information captured.
  • Administer and adhere to case-management protocols, including clinical monitoring, data collection, patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting, and liaison with primary healthcare providers.
  • Prepare for and attend extensive training sessions for specific therapies provided by the pharmaceutical team, as required.
  • Work directly with reimbursement specialists and physicians to secure funding for patients' therapies and assist with alternative funding searches when needed.
  • Attend pharmaceutical sales meetings as required.
  • Participate in patient meetings, conferences to educate patients and providers regarding disease/product information and case management services.
  • Establish and maintain partnerships with pharmaceutical teams.
  • Liaise with healthcare providers, pharmacies, infusion clinics, and other agencies to coordinate infusions, drug delivery, and resolve issues as they arise.
  • Cultivate clear communication with managers, teams, and clients regarding patient case management.

Requirements
  • A Bachelor's degree or registered nurse (RN) diploma, advanced degree, or specific practice management experience preferred, with five (5) years of nursing experience.
  • Requires a minimum of two (2) years in public or private third-party reimbursement arena or pharmaceutical industry in sales (not required, but an asset), managed care, or clinical support, or related experience.
  • The preferred candidate is a nurse with healthcare and case management experience in medical or hospital practice or the insurance or bio-pharma industry.
  • Bilingualism (French and English) strongly preferred.

Benefits
  • Competitive total rewards compensation.
  • We take a balanced approach to benefits, offering a range of programs that meet diverse needs across our associate population.
  • Specific benefit offerings may vary by location, position, and/or business unit.

Schedule

This is a full-time position requiring availability for travel at least 15% per year.



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