Receptionist - Patient Services Coordinator

1 week ago


Iroquois Falls, Ontario, Canada Iroquois Falls Family Health Team Full time
About the Role

We are seeking a highly organized and detail-oriented Receptionist to join our team at Iroquois Falls Family Health Team. As a key member of our front desk team, you will be responsible for providing exceptional patient service and administrative support to our healthcare professionals.

Key Responsibilities
  • Front Desk Operations
    • Manage patient flow and direct visitors to the appropriate healthcare professional
    • Respond to patient inquiries and provide information on services and policies
    • Operate the switchboard and relay messages to healthcare professionals
  • Administrative Support
    • Perform clerical duties such as filing, sorting, and distributing mail
    • Assist with scheduling appointments and confirming patient information
    • Provide basic information to clients and the public
  • Computer and Technology
    • Operate electronic medical records and other software applications
    • Manage email and other digital communication
  • Security and Safety
    • Ensure confidentiality and security of patient information
    • Comply with all relevant health and safety regulations
  • Work Environment
    • Work in a fast-paced environment with multiple priorities
    • Collaborate with healthcare professionals and other staff members
Requirements
  • Education
    • College diploma or equivalent in a related field
  • Experience
    • Previous experience in a healthcare setting an asset
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work independently and as part of a team
    • Strong organizational and time management skills
What We Offer
  • Competitive Salary
  • Comprehensive Benefits Package
  • Opportunities for Professional Development


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