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Front Desk Coordinator

2 months ago

Iroquois Falls, Ontario, Canada Iroquois Falls Family Health Team Full time
About the Role

We are seeking a highly organized and detail-oriented Receptionist to join our team at Iroquois Falls Family Health Team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and visitors.

Key Responsibilities
  • Manage the front desk area, ensuring a clean and organized environment
  • Respond to phone calls, emails, and in-person inquiries in a professional and courteous manner
  • Coordinate appointments, maintain accurate records, and ensure seamless communication with healthcare providers
  • Provide administrative support to healthcare staff, including data entry, filing, and other tasks as needed
  • Maintain confidentiality and handle sensitive information with discretion
Requirements
  • Post-secondary education in a related field (e.g., business administration, health sciences)
  • 1-2 years of experience in a healthcare or administrative setting
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proficiency in MS Office and electronic medical records
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
Language

This position requires bilingualism (English and French) and a strong understanding of healthcare terminology.

Work Environment

This is a permanent, full-time position with a 37.5-hour workweek.