Medical Office Assistant

4 days ago


Burnaby, British Columbia, Canada Central Park Medical Group Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Office Assistant to join our team at Central Park Medical Group. As a Medical Office Assistant, you will play a vital role in providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Front Desk Operations: Greet patients and visitors, direct them to the appropriate areas, and provide basic information and assistance as needed.
  • Scheduling and Coordination: Schedule and confirm appointments, manage patient records, and coordinate with healthcare providers and staff.
  • Clerical and Administrative Tasks: Perform data entry, filing, and other administrative duties to ensure the smooth operation of our medical office.
  • Customer Service: Provide excellent customer service to patients, families, and visitors, responding to their inquiries and concerns in a professional and courteous manner.
  • Communication: Answer phone calls, relay messages, and communicate with patients, staff, and healthcare providers as needed.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a medical office or administrative setting.
  • Language Skills: Proficiency in English is required. Knowledge of Hindi and Punjabi is an asset.
Work Environment

As a Medical Office Assistant at Central Park Medical Group, you will work in a fast-paced environment with a team of healthcare professionals. You will be required to work independently and as part of a team, with a focus on providing exceptional patient care and administrative support.

Benefits
  • Dental Plan: Comprehensive dental coverage for you and your family.
  • Health Care Plan: Access to a range of medical services and benefits.
  • Vision Care Benefits: Coverage for eye exams, glasses, and contact lenses.
Support for Newcomers and Refugees

We are committed to supporting newcomers and refugees who have been displaced by conflict or natural disaster. Our team provides cultural competency training and awareness training to create a welcoming work environment for Indigenous workers and visible minorities.

Support for Youths

We offer on-the-job training tailored to youth, providing opportunities for growth and development in a supportive and inclusive environment.

Work Term

This is a permanent position with a 40-hour workweek.



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