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Medical Office Assistant

2 months ago


Burnaby, British Columbia, Canada Central Park Medical Group Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Office Assistant to join our team at Central Park Medical Group. As a Medical Office Assistant, you will play a vital role in providing administrative support to our healthcare professionals and ensuring the smooth operation of our medical office.

Key Responsibilities
  • Front Desk Reception: Greet patients and visitors, answer phone calls, and direct them to the appropriate staff member or area.
  • Administrative Support: Provide administrative assistance to healthcare professionals, including scheduling appointments, managing patient records, and performing data entry.
  • Clerical Duties: Perform various clerical tasks, such as filing, sorting, and distributing mail, as well as maintaining a clean and organized workspace.
  • Customer Service: Provide excellent customer service to patients, visitors, and staff, responding to their inquiries and concerns in a professional and courteous manner.
  • Communication: Communicate effectively with patients, visitors, and staff, both verbally and in writing, to ensure that information is conveyed accurately and efficiently.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Language: Fluency in English.
  • Experience: 7 months to less than 1 year of experience in a medical office setting.
  • Skills: Excellent communication and interpersonal skills, ability to work independently, and proficiency in data entry and basic computer skills.
What We Offer
  • Health Benefits: Comprehensive health, dental, and vision care benefits.
  • Support for Newcomers and Refugees: We welcome and support newcomers and refugees, providing them with opportunities for foreign credential recognition and on-the-job training.
  • Support for Indigenous People: We provide cultural competency training and awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • Support for Visible Minorities: We apply hiring policies that discourage discrimination against members of visible minorities, promoting a diverse and inclusive workplace.
Work Environment

Our medical office is a fast-paced environment that requires attention to detail and the ability to work under pressure. As a Medical Office Assistant, you will be working in a team environment, providing administrative support to our healthcare professionals and ensuring the smooth operation of our medical office.