Administrative Assistant

2 days ago

Burnaby, British Columbia, Canada Olive Tree Medical Clinic Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Olive Tree Medical Clinic. As an Administrative Assistant, you will play a vital role in ensuring the smooth operation of our medical office.

Key Responsibilities
  • Patient Communication: Interview patients to obtain case histories, ensuring accurate and comprehensive information is collected.
  • Administrative Support: Open and distribute incoming mail, manage filing systems, and maintain inventory of office supplies.
  • Scheduling and Coordination: Schedule and confirm appointments, prepare spreadsheets and documents for review, and initiate and maintain confidential medical files and records.
  • Training and Development: Train staff in procedures and software, ensuring they have the necessary skills to perform their duties effectively.
  • Customer Service: Provide exceptional customer service to patients, responding to their inquiries and concerns in a timely and professional manner.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years.
  • Work Setting: Clinic environment with a focus on providing high-quality patient care.
  • Supervision: 1-2 people, with opportunities for growth and development.
  • Transportation/Travel Information: Public transportation is available.
  • Work Conditions and Physical Capabilities: Work under pressure, with attention to detail and excellent organizational skills.
  • Personal Suitability: Accurate, client-focused, efficient interpersonal skills, excellent oral and written communication, flexibility, initiative, judgment, organized, reliable, and a team player.
Preferred Qualifications
  • Experience: Experience an asset, with a focus on administrative support in a medical office setting.
  • Language: English is the primary language of communication.
  • Work Hours: 30 hours per week, with flexibility to adapt to changing needs.

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